Returns & Exchanges
At Momo Handles, we want you to be completely satisfied with your hardware selection. If our handles do not perfectly complement your space, we offer a hassle-free return process within 30 days of delivery for all items in original condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully wrap each handle in its original protective packaging to prevent scratches during transit and include the provided packing slip.
- 3.Ship Back to Momo
Affix the pre-paid shipping label to your box and drop it off at any authorized courier location; ensure the package is securely sealed.
- 4.Inspection and Refund
Once our warehouse team verifies the hardware is in resalable condition, we will issue a full refund to your original payment method within 5-7 business days.
